When you join Robin, you’re not just starting a new job. You’ll be joining us on our mission to increase the safety of people and wildlife by preventing bird strikes in aviation, reducing the environmental impact of wind farms, and protecting critical infrastructure against drones.
"I turn customers into ambassadors by fixing their problems and answering their questions regarding our radar hard-and software."
You’ll answer a variety of customer questions regarding our radar hardware and software by conducting technical analyses;
You’ll try to find patterns in the data to get in front and solve problems proactively before they happen, or to advise the R&D team on how to improve our different product lines.
You'll know where to find your information in the organisation and you stay in control, so your client receives a suitable solution or answer;
You’ll be responsible for remotely updating customer software.
Visiting clients on location to help them (a few times per year) can be part of the job.
This role is to expand our Service & Support team. Our customer base, 25 – 30 customers at the moment, is growing so we need a new colleague! You’ll be part of our Service & Support team, consisting of a Service and Support Manager, three other Service & Support Engineers and one Service Mechanic.
We expect you to have a technical education at a higher professional level (HBO);
You speak fluently English and Dutch;
Great! We can’t wait to hear why. Please send us your CV and motivation letter.