Security Domain
Vast dienstverband
Bachelor (EQF 6), Doctorate/PhD (EQF 8), Master (EQF 7)
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Uur p/wk:
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As our UX specialist you enable ReadID users to successfully read an identity document with the smartphone and simultaneously deal with:


1. Thousands of phones (Android/iOS), each with their own specific technological possibilities (or limitations)

2. Also thousands types of identity documents of different generations and countries, with varying RFID positions, supported protocols, standards, keys, speed.

3. Differences between users, e.g. young vs old, tech savvy or not, onetime vs regular use, around the world

We welcome applications in Dutch or English.


Our Mobile UX designer vacancy

InnoValor is a fast-growing fintech company that is conquering the worldwide market with the award-winning identity verification solution ReadID. We are currently looking for a UX specialist for at least 32 hours a week. 


Our customers integrate ReadID in their customer processes for remote identification, e.g. banks, or face-2-face, e.g. police. ReadID enables identification by using the smartphone’s NFC to read and verify the chip of an identity document, including scanning the document with Optical Character Technology with the smartphone’s camera. ReadID’s success needs ease of use and trust in ReadID. As a Mobile UX Designer you lead the development of the ReadID UX. You design, define best practises, continuously improve and support our customers within the technological boundaries.


Part of your challenge is how to deal with the diversity in identity documents and mobile phones. ReadID uses a combination of low level APIs and high level ones, with user interface and white label apps. The higher level APIs and white label apps include our UX best practises. Trust and conversion are very important, for example how we can guide users through unhappy flows e.g. when reading the document chip fails. Next to this, ReadID faces a high diversity of users. On the one hand there are users that use ReadID on a daily basis, like police officers. On the other hand there are the one-time users, e.g. someone applying for visa. customers.


Your Job

  • You define an continuously improve our UX practice for scanning (OCR) of the identity document and reading the chip, taking user groups and technological opportunities and limitations into account.
  • You communicate our best pracises both internally and externally by means of whitepapers and training.
  • You support our mobile development team during implementation of the best practise in our SDKs and white label apps
  • You provide UX advice to our customers, including optimisation of conversion. This requires contacting a diversity of international customers and communication in English.
  • You evaluate our UX with thorough user studies. Additionally with quantitative analyses of user data gathered through our own apps and our ReadID Analytics with anonymous user data.
  • You are part of a successful cooperation with the development team.

What do we expect?

  • A Bachelor or Master degree in Industrial Design, Creative Technology or comparable (BSc, MSc);
  • Proven experience in mobile application design;
  • You are comfortable with tool like Adobe Creative Cloud and tooling for wireframes and mockups;
  • Your bring a UX vision from a user perspective and balance this with practical and technological limitations;
  • You are fluent in English and preferably Dutch as well;
  • You like and have experience to advice customers on their customer’s journey;
  • You live in the Enschede region or willing to relocate.

What we offer

  • You will be part of our highly-skilled team in an informal working environment
  • Performance based reward
  • Commuting cost reimbursement, fixed monthly cost reimbursement, relocation support
  • Social activities if you like
  • Work-life balance is important, so flexible working hours and working from home
  • Collaboration is at the heart of our work
  • Competitive salary and a performance based reward
  • 28 holidays and option to extend
  • High-end laptop and smartphone (Windows or Apple)
  • Opportunities for growth and education
  • Good pension scheme, premium paid by employer

About InnoValor & ReadID

InnoValor (www.innovalor.nl) is a fast-growing (fin)tech company that is conquering the world wide market with the award-winning and best-in-class SaaS identity verification solution ReadID (www.readid.com). In addition to ReadID, we also provide advice in the field of digital innovation.


ReadID is the world's first and leading NFC-based smartphone identity verification technology. We have renowned clients, such as banks (ING Bank, Rabobank, Aion, Volksbank), government organizations (police, UK Home Office) and trusted service providers (Itsme, Digidentity, SK). ReadID enables our customers to read and verify passports, driving licenses and identity cards. The NFC chip of the identity document is read via the NFC on the smartphone (Android or iOS). Check www.readid.com for more information about ReadID, demo videos and the free demo app in App/Play Store.

Our office is located in Enschede (The Netherlands). InnoValor is ISO27001, ISO27701 and eIDAS High/QTSP certified.