Permanent employment
Master (EQF 7)
Apply before:
Hours p/wk:


At ING and we are looking for a Business Controls Officer, to join our team here in Corporate Audit Services (location Netherlands)!

The audit department is ING’s 3rd LOD and a real global department with staff in 18 locations across the globe.

CAS COO is responsible for the Operational, Regulatory and Compliance Risk activities applicable to the global audit department, next to other audit supporting activities like Finance, HR, Systems, Academy etc.

Reporting to the CAS COO, this role will be responsible for supporting CAS globally in the identification and management of non-financial risk (operational, regulatory and compliance risks) in line with ING’s Risk Appetite Statement, policies and regulatory obligations.

This is a permanent position.


What are you going to do? You will…

  • Monitor and track non-financial risk items (Issues and Events) and ensure timely actioning aligned to policy and procedure
  • Undertake controls design and key control testing activities
  • Report, analyse and provide insights to support CAS compliancy with effective identification and management of non-financial risks
  • Work with 2nd Line of Defence teams to drive improvements to processes, tools and systems used in management of non-financial risk
  • Develop expertise in the compliance and regulatory obligations and reporting applicable to audit and financial institutions
  • Perform ad hoc analysis or participation in projects
  • Review and provide input to policy changes or enhancements
  • Develop training material or presentations to educate or share knowledge across the audit organization (globally).


What are we looking for? Someone who has

  • Sound knowledge of audit processes and organizational environment.
  • Previous experience with operational risk concepts and frameworks (Issues/ Events/ Risk Assessments/ KCT/ Remediation / Risk projects)
  • Have an understanding of regulatory and compliance regimes (AML / KYC, Privacy, Banking Code of Practice, Responsible Lending etc.)
  • Experience in a 1st or 2nd line operational / compliance risk role or internal / external auditor role
  • Experience in documenting processes and implementing process improvements
  • Strong communication skills both written and oral delivered through strong stakeholder management and influencing skills


About Us

At ING, we want to make life simpler and more worthwhile – for everyone who banks with us, for the people who work with us, and the community at large, too.

When you come to work at ING, you’re joining a team where individuality isn’t just accepted, it’s encouraged. We’ve built a culture that’s fun, friendly and supportive – it’s the kind of place where you can be yourself and make the most of whatever you have to offer.

We give people the freedom to take risks, think differently, take ownership of their work, and make great things happen. We’re here to help you get ahead. And with our global network, there’s plenty of scope to take your career in new directions, perhaps even ones you’ve never considered.

People of all ages, sexual orientations, cultures and backgrounds are welcome to apply – likewise if you’re an indigenous Australian, or you’re living with a disability, or you have family or caring responsibilities.

Sound like the kind of place you’d feel at home? We’d love to hear from you