Permanent employment
Bachelor (EQF 6), Master (EQF 7)
Apply before:
Hours p/wk:


As CDD Policy, Risk and Controls Specialist you will be a subject matter expert within the Global CDD Pillar responsible for areas such as analyzing new laws/regulations in order to determine the possible operational impact, challenging Policy & Mandatory Instructions from a 1st line perspective, design and continuous improvement of CDD process controls, CDD KCT, iRisk CDD issue analysis. From a stakeholder perspective you have an important role towards Compliance on matters of KYC Policy and the third line of defense regarding CDD related audits. As a CDD Policy, Risk and Controls Specialist you will have a 36 or 40 hour contract, and report functionally to the Global Expert Lead CDD Policy, Risk & Controls.


What you’ll do

  • Analyze new laws, regulation, recommendations related to CDD and provide comments on consultations from a 1st line perspective
  • Contribute to the collaboration with the other CDD Pillar teams on matters of Global Guidance, iRisk CDD issues analysis, risk assessments on CDD processes, operational impact of new laws/regulations to determine possible operational impact, CAS items
  • Advise key stakeholders and global projects / programmes from a subject matter expertise perspective
  • Manage multiple topics simultaneously
  • Provide input to second line of defense on the KYC Policy from an operational impact perspective
  • Be able to implement change and will in case of existing Policy changes, Mandatory Instructions, CDD Process Control Standards, Risk assessments, model validation, policy changes steer further development by initiating and driving new Epics, Features and Stories
  • Stimulate cross-border interaction and alignment between people, expertise teams, Squads, Chapters, 2nd LoD & 3rd LoD organisations both in central and local business lines


How to succeed

  • Academic degree, preferably an accreditation or certification in FEC, FATCA, CRS, and/or ESR expertise areas
  • Minimum 6 years of relevant work experience as a KYC subject matter expert in areas of regulatory impact assessments, Policy/Mandatory instructions, risk assessments, process control standards in a large multi-national environment
  • Relevant track record of working in the area of KYC and thorough understanding of the current market and regulatory conditions and challenges that the financial industry faces
  • Understanding of key regulations (such as FEC, ESR, FATCA, CRS) and their respective effects on the operational landscape of KYC including the interaction with the second line
  • Possess a thorough understanding of the entire customer life cycle of a client within a financial institution
  • Builds bridges by nature and be able to span between different levels, different people and different cultures. The relationships are built on capability and trust
  • A client focused attitude linked to a sound understanding of how to achieve operational excellence in a compliant environment
  • Proactive, Can-Do, No Surprises and Positive mind-set. Overall have a healthy work ethic and a willingness to collaborate
  • Strong organisational sensitivity; ability to understand and take into account the underlying issues, opportunities and dynamics of an international organisation with multiple functional lines and one hierarchical line and deal with multiple, and potentially conflicting, interests
  • Ability to work successfully in multiple countries and make sure these different cultures work together as one team


What we offer

  • A salary tailored to your qualities and experience
  • 24 vacation days with a 36 hour working week. If you work 40 hours a week, you will receive 27 vacation days
  • Pension scheme
  • 13th month salary
  • Individual Savings Contribution (BIS), 3.5% of your gross annual salary
  • 8% Holiday payment
  • Personal growth and challenging work with endless possibilities to realize your ambitions
  • An informal working environment with innovative colleagues who strive for the very best
  • Progressive way of working according to the Agile method, so that new ideas come to life


Your working environment

The Global KYC organisation is a first line of defence department providing the ING business and functions with guidance, standardised solutions in the area of KYC related regulations (on process, control, and digital solutions, etc.) as well as supporting and realising operational excellence. In the Global KYC organisation you will be working with numerous colleagues from different disciplines, geographies and backgrounds. You will be part of the support function in realising the transformation towards this global organisation and as such contribute significantly to the realisation of the One Agile Way of Working methodology within ING.


By integrating all KYC related capabilities into one functionally steered organisation, the global implementation and standardisation of the Global KYC Digital Service Platform is supported.


This Platform consists of processes, enhanced controls, shared solutions and optimised operations processing across all of the business lines. The Platform helps us to achieve a more robust KYC environment that will strongly contribute to ING’s overall response towards more stringent regulatory requirements in this area and beyond.


Within this new fast growing agile organisation the CDD Policy, Risk and Controls Specialist will be part of an exciting journey towards truly global standardisation within the domain of KYC. The organisation aims to deliver all aspects of KYC through a Digital Platform approach. The CDD Policy, Risk and Controls Specialist will be involved in the development of State of the Art solutions on relevant topics such as Anti-Money Laundering, Counter Terrorism Financing, Fraud, Sanctions, Tax, ING’s Environmental and Social Risk policy and their global implementation across 40+ countries, affecting 36+ million ING customers. Through this, we will be able to deliver our customers an optimal KYC experience, whilst remaining compliant and in control of our risks and processes on a global scale. The CDD Policy, Risk and Controls Specialist will be in contact with market leading vendors and thought leaders in their respective domains.



Contact details: Lotte Aelvoet (lotte.aelvoet2@ing.com)


About us

With around 52,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to make a difference. We hire smart people like you for your potential, not your past. Our biggest expectation is that you’ll stay curious. Keep learning. Take on more responsibility. In return, we’ll back you to develop into an even more awesome version of yourself.


If you want to work at the cutting edge of what’s possible, surrounded by progressive, inspiring and supportive colleagues, there is no better place to invest your talents than at ING. Join us. Apply today.