Permanent employment
Bachelor (EQF 6), Master (EQF 7)
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ING is looking for a passionate Pega DevOps Engineer

Think Forward! Our purpose is to empower people to stay a step ahead in life and in business. We are an industry recognized strong brand with positive recognition from customers in many countries, strong financial position, omni-channel distribution strategy and international network. If you want to work at a place with lots of freedom to innovate, where we believe that you can live by the Agile manifesto without jeopardizing the necessary continuity, compliance and QA measures, where we are committed to deliver stable and secure services to end users, and where we have a 'no nonsense' getting-things done mentality, please read on!


We create applications in the “Know your customer” (KYC) domain. We are tackling fundamental, high impact, problems in the financial services industry. We are passionate about protecting both our customers and our society, delivering products that make ING a safer and more compliant bank.


What you’ll do

As a Pega DevOps Engineer, you are responsible to create, maintain smooth and efficient onboarding and other processes relating to Know Your Customer related processes.


In your work environment, you will work in an agile squad together with DevOps engineers, Business specialists and Stakeholders.

You squad is part of the Global KYC Tribe (to focus on business delivery), and you’ll be part of a Pega Chapter (to focus on your engineer craftmanship). Agile/Scrum is our way of working, focusing on iterative and incremental software development in small, multi-disciplinary teams.


In this context, squad’s engineers should be able to perform a wide variety of tasks. Together with your squad you are responsible for the end-to-end software and feature delivery of a stable and fit-for-purpose Pega application. It means Epic ,Feature analysis, Development, Configuration, Testing and Support Operations in 24*7 manner. Additionally, to strengthen our software delivery, you will suggest and contribute to Continuous Delivery initiatives and enthusiastically automate everything: deployment, functional/technical/performance testing, system health checks, and anything else that is still done manually.

In details your main tasks will be:

  • Take part to User Story refinement
    • Analyzes requirements and request modification or enrich it when needed
    • Participate on Design, testing and delivery of the solution
  • Implement qualitative application
    • Build application as close as possible to Pega and CLM out-of-the-box features
    • Create or modify Unit Tests when necessary along the implementation of new functionalities
    • Participate to manual, automation, sanity testing activities when required
    • Pro-actively monitor application quality
    • Ensure that logs do not display unwanted messages and errors
    • Participate to the Peer Review process
    • Feel and Take responsibility in the work committed and deliver accordingly with high quality
    • Fix incident and problems when necessary with proper root cause analysis and show expertise, dynamics in structural fixes


How to Succeed

  • You like to deliver on promises while keeping good communication lines with clients and partners
  • You have a “Can do” mentality, flexibility and ability to take ownership and responsibility
  • You have a collaborative approach to solving problems while bringing positive energy to the team
  • You are relentlessly learning and thinking about new solutions
  • You have experience working in agile teams (SCRUM or Kanban or XP)
  • You are multi skilled: experience with design, building, stubbing, testing, documenting, deployment
  • You believe and have a good collaboration mindset and have experience in working in large programs
  • You have great English communication skills, verbal as well as written
  • You are able to work under pressure when required, no 9-5 mentality
  • You have strong technical skills:
    • At least 5 years of experience on Pega
    • Pega SSA certification is minimum
    • Java knowledge
    • You have knowledge in any Stub framework
    • You have knowledge about CI/CD (Jenkins, Azure DevOps )
    • You know how to work with an automation tool (e.g. Ansible, Selenium, Cucumber)
    • You are familiar with Monitoring solutions (Kibana, Grafana, PDC)
    • Test Automation Framework knowledge for defining and running automated tests or appetite towards it to learn is mandatory
    • Knowledge in Test Driven Development/ Behavior driven development
  • You have Soft skills, Mindset      :
    • Diplomacy and good communication
    • Proactive attitude, always on the look-out for improving your and our way of working
    • You are easy to get along with and really enjoy collaborating with others.
    • You think in terms of solutions by analyzing facts and information instead of looking for excuses
    • Analysis capabilities and testing abilities

To give you an idea, we will tell you about the benefits of working at ING:

  • A salary tailored to your qualities and experience
  • Flexible working hours and the possibility to work at home
  • A reimbursement for travel expenses
  • 24 vacation days with a 36-hour working week. If you work 40 hours a week, you will receive 27 vacation days
  • Pension scheme
  • 13th month salary
  • Individual Savings Contribution (BIS), 3.5% of your gross annual salary
  • 8% Holiday payment
  • Personal growth and challenging work with endless possibilities to realize your ambitions
  • An informal working environment with innovative colleagues who strive for the very best
  • Progressive way of working according to the Agile method, so that new ideas come to life