Engineering, Security, Safety & Security
Permanent employment
Den Haag
Master (EQF 7), Bachelor (EQF 6)
Apply before:
Hours p/wk:




The NCI Agency has been established with a view to meeting to the best advantage the collective requirements of some or all NATO nations in the fields of capability delivery and service provision related to Consultation, Command & Control as well as Communications, Information and Cyber Defence functions, thereby also facilitating the integration of Intelligence, Surveillance, Reconnaissance, Target Acquisition functions and their associated information exchange.


The Directorate of Air and Missile Defence Command and Control (DAMDC2), as part of the NCI Agency, ensures the harmonised planning, implementation, deployment evolution and support of the Air Command and Control System (ACCS) and other AirC2 assigned programmes, in a way that satisfies the operational requirements and minimizes the military risk, taking into account the NATO political, economic and schedule requirements and using the most suitable industrial and technological solutions.  DAMDC2 is charged with the effective planning, execution, delivery into Service, evolution and through-life logistic support of NATO’s and assigned national AirC2 systems.
The Service Delivery Branch (SDB) manages the transition and operations of AirC2 products and services under the responsibility of AMDC2. Release and deployment covers the arrival/acceptance of new products/services and their introduction into an operational environment. This includes on-site installations and where applicable user acceptance. The service operations function manages these products/services in their 'in-service' phase, and provides request fulfilment, incident management and problem management. The SDB ensures that new and modified services meet the expectations of the customer and are fit-for-use and fit-for purpose.
The Delivery Support Section (DSS) provides services to RDS and IMS in support of service delivery and operations. These services include CIS logistic support planning and related CIS fund/contract management, software licence management for fielded sites, (re-)production and delivery of software upgrades to sites and general web services. For AMDC2 internal & dedicated CIS, DSS is responsible to establish and maintain an IT asset management system with contribution of other stakeholders.  It further contributes to obsolescence management based on information received through the CIS logistic support and licence management.
Role Responsibilities
Under supervision by Head DSS, but largely on own initiative, you will perform the following duties:
  • Monitor the market to maintain and gain knowledge and understanding of currently emerging technologies.
  • Analyse and identify new and emerging hardware and software technologies and products specifically in the areas of Commercial Off-the-Shelf (COTS).
  • Assess the relevance and potential value to AMDC2’s maintained systems and internal support system of new and emerging technologies, perform a cost/benefit analysis and propose further actions.
  • Advise and support the Project Managers regarding the transition of AMDC2 capabilities to In Service Support (ISS) (installing systems, fielding of updates etc.)
  • Coordinate related transition activities with AMDC2 and stakeholders.
  • Coordinate, define and maintain the COTS policies for AirC2 ISS.
  • Monitor the implementation of the COTS policies in AMDC2.
  • Support the definition of medium and long-term technology strategies.
  • Attend, as directed, meetings of tasking committees and other forums where technology strategies are discussed at technical expert level.
  • Maintain a high level of expertise in the areas above and stay abreast of related best practices.

Person Specification


Master of Science (MSc) degree or Bachelor of Science (BSc) degree at a nationally recognised/certified University in a technical subject with substantial Information Technology (IT) content or exceptionally, the lack of a university/college degree may be compensated by the demonstration of a candidate’s particular abilities or experience that is/are of interest to NCI Agency; that is, extensive and progressive expertise in the duties related to the function of the post or progressive managerial experience in fields directly related to the function of the post.


Along with 5 years of experience (Masters degree) or 7 years of experience (Bachelors Degree) we also require the following:

  • Recent experience in system engineering and integration engineering of large-scale distributed software intensive transaction processing or management support systems (like information management, decision support systems etc.).
  • General up-to-date knowledge of computer system architectures, virtualization, service oriented architectures and technologies, client/server, LAN/WAN and Network concepts, programming techniques, Data Base Management Systems (DBMS) and Data Management concepts.
  • Experience in the (architectural) design of large-scale distributed software-intensive transaction processing or management support systems (like management information-, decision support systems, etc).
Additionally it would be considered highly desirable if you are able to display the following:
  • Experience in cost modelling and cost/benefit analysis;
  • Knowledge of system life cycle management;
  • The ability and experience to brief international audiences;
  • Experience of working in an international environment and/or within a multi-national organization;
  • Experience in risk management;
  • Experience in the development and maintenance of large-scale real-time systems.
Language Proficiency:
  • A thorough knowledge of one of the two NATO languages, both written and spoken, is essential and some knowledge of the other is desirable.
  • NOTE:  Most of the work of the NCI Agency is conducted in the English language.
Competencies Required:
  • Deciding and Initiating Action - Takes responsibility for actions, projects and people; takes initiative and works under own direction; initiates and generates activity and introduces changes into work processes; makes quick, clear decisions which may include tough choices or considered risks.
  • Working with People - Shows respect for the views and contributions of other team members; shows empathy; listens, supports and cares for others; consults others and shares information and expertise with them; builds team spirit and reconciles conflict; adapts to the team and fits in well.
  • Relating and Networking - Easily establishes good relationships with customers and staff; relates well to people at all levels; builds wide and effective networks of contacts; uses humour appropriately to bring warmth to relationships with others.
  • Presenting and Communicating Information - Speaks fluently; expresses opinions, information and key points of an argument clearly; makes presentations and undertakes public speaking with skill and confidence; responds quickly to the needs of an audience and to their reactions and feedback; projects credibility.
  • Applying Expertise and Technology - Applies specialist and detailed technical expertise; uses technology to achieve work objectives; develops job knowledge and expertise (theoretical and practical) through continual professional development; demonstrates an understanding of different organisational departments and functions.
  • Formulating Strategies and Concepts - Works strategically to realise organisational goals; sets and develops strategies; identifies, develops positive and compelling visions of the organisation’s future potential; takes account of a wide range of issues across, and related to, the organisation.
  • You will be required to undertake operation deployments and/or TDY assignments both within and without NATO's boundaries.

Supervisory/Guidance Duties:


You may supervise, administer and give professional guidance to staff, as required.