Account manager

In this role as an Account Manager you will be responsible for maintaining, growing and selling the Everbridge Critical Event Managed Platform into a governmental and eventually to enterprise customers. As Account Manager, you will meet, interact and advise customers consistently as this is a sales role selling into an existing customer base. On top of this you will grow the market via new sales in the given segments.

About the Team:

Everbridge’s Account management team is an extremely collaborative, results-driven, high performing team that is responsible for customer satisfaction, growth of the current customer base and extending activities to add to the net new business, and therefore the revenue engine of the company.

Responsibilities:

• Develop a strong understanding of your clients, domain knowledge, products, challenges and competitors.
• Prospect and identify new opportunities within the customer base to build and maintain a healthy pipeline.
• Demonstrated ability to identify and sell to multiple buyers within an organization.
• Implement a consultative, solution selling, upselling, methodology.
• Ability to develop, grow and close sales.
• Work with Marketing and Business Development to execute campaigns to top buyers.
• Exceed assigned sales objectives and quarterly bookings quotas.
• Accurately manage and forecast your business using SF.com.

Required skills:

• Minimum of 3 years’ experience in software sales, active account management and selling into governmental and complex accounts.
• Experience in a field-based sales role selling a SaaS solution into governmental and enterprise customers.
• Product or solution experience selling into Software, IT Ops, SW Development, Communications, Compliance, Security, IT Recruiting, Business Continuity, Disaster Recovery, HR, Facilities Management, Hardware or IT Services buyers.
• Experienced in conducting product demos.
• Strong hunting, prospecting, and cold calling skills.
• Excellent verbal and written interpersonal, presentation and communication skills.
• Must have a verifiable history of meeting or exceeding given quotas.
• Coming from or having a network within the governmental emergency response environment is an advantage.

About Everbridge

Everbridge is the Global leader in Critical Event Management & Enterprise Safety Applications that automate and accelerate an organization’s operational response to critical events in order to keep people safe, assets protected and businesses running faster. Headquartered in the great cities of Boston and Los Angeles, with operations all over the world, our team of 800+ dedicated employees support over 4000 global customers every day in their most crucial moments. During public safety threats such as active assailant situations, terrorist attacks or severe weather conditions, as well as critical business events such as IT outages or cyber-attack incidents, customers rely on our SaaS-based platform to quickly and reliably aggregate and assess threat data, locate people at risk and responders able to assist, automate the execution of pre-defined communications processes, and track progress on executing response plan. Our culture is all about “Making a Difference,” and we are proud to serve:

• 25% of the FTSE 100
• 8 of the 10 largest U.S. cities
• 9 of the 10 largest U.S.-based investment banks
• 25 of the 25 busiest North American airports
• 6 of the 10 largest global automakers
• Over 1,000 Hospitals

As we continue to grow and transform the field of critical event management, we need passionate, committed individuals to help us carry out our mission. Click here to learn more about what we do.

Do you think you have what it takes to make a difference? Apply to be a part of our award-winning team today! Everbridge is an Equal Opportunity/Affirmative Action Employer. All qualified Applicants will receive consideration for employment without regard to race, creed, colour, religion, or sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.