Do you want to be part of our diverse customer and infrastructure support team?
Our managed service department includes a portfolio of cybersecurity products and services such as network monitoring services, fraud detection and prevention, forensics and incident response as well as threat intelligence. . The Support team within Managed Services is committed to ensure that its services are received by our customers in a reliable and consistent manner, at world class levels. We do this by consistently finding new ways to automate and stream-line our operations and service levels by designing and implementing ever improved processes and techniques.
In this role you will be a part of the Support and Operations team (S&O Team) which is responsible for monitoring and executing a variety of operational and administrational tasks around our MS services, including engagement with our customer base around all aspects of product/service support. You will form part of the existing S&O Team who perform daily operations and ensure that operational procedures and customer engagement runs smoothly. In this position you will:
You are fascinated by IT and/or cybersecurity and you have a natural tendency for daily operations, support and engagement with customers. You like the dynamics of an international team with both on-site and remote colleagues. You are efficiency-driven and you have a feeling for logical and lean processes that you would love to create, implement and ensure strict adherence.
We are Fox-IT, or Fox. We make society safer with the help of our technical and innovative solutions. We do this for parties where cyber security is important. We are at the forefront of innovations and naturally want to maintain this position. That is why we continuously develop our individual skills and knowledge: an investment in our reputation. Fox was founded in 1999 and has been part of the NCC Group since 2015. Since then we are proud to be part of of a global team of more than 2000 professionals, spread over 35 locations on 3 different continents.
Foxers are very proud to work at Fox-IT. We are open to feedback and find it important to learn from mistakes. Okay, we are also a bit stubborn and nice and critical (this is how we keep each other sharp). At Fox, we work hard, especially when it comes to serving our customers. Where possible we naturally make time for pleasant outings and parties. Want to know more about Fox-IT? Read our Manifesto!
Working at Fox means that you can let your technical creativity run free and that this is also greatly appreciated. You cannot always tell everything about your work, but you can tell during birthdays that you contribute to a safer society. That is not all. As a Support Engineer you also get:
Uit veiligheidsoverweging verzenden wij geen automatische ontvangstbevestiging.
Meer weten over Fox-IT: lees ons Manifest;
Een uitgebreide screening maakt deel uit van de sollicitatieprocedure binnen Fox-IT;
Hulp van W&S bureaus, hoe goed bedoeld ook, is (echt) niet nodig.