Technical Specialist

We are Fox-IT, also known as Fox. We stand for ‘A More Secure Society’. Together, we are committed to making society safer through our technical and innovative solutions. From ethical hackers and our blue team to developers, security consultants, and more: we do this for organizations where cybersecurity is of great importance. Therefore, we continuously develop our individual skills and knowledge. 

We are critical thinkers, naturally security-minded, and love continuous development. We are part of NCC Group and, together with the rest of the group of nearly 2000 like-minded colleagues around the world, we are on a mission to create a safer world. 

Job Description: 

We are seeking a Technical Specialist to join our team, where you'll primarily work with Splunk instances (SIEM) in both on-premise and cloud environments and with our EDR portfolio which include Carbon Black, SentinelOne and CrowdStrike. If you have a background in troubleshooting application or software issues, this role will be a perfect fit for you. While prior Splunk or EDR knowledge is not required, you'll have the opportunity to follow courses and acquire certifications. 

As part of the Technical Operations team, you'll collaborate with six dedicated colleagues. Our T-Ops team is a crucial part of the Managed Services division, serving as the technical knowledge hub for the services we provide. In addition to your colleagues here in Delft, you'll work closely with our amazing teams in the UK and Spain. 

Key Responsibilities: 

• Troubleshoot and resolve technical issues related to Splunk environments and/or EDR platforms 

• Collaborate with cross-functional teams to ensure seamless integration and operation 

• Participate in training and certification programs to enhance Splunk & EDR expertise 

• Provide support and share knowledge with team members 

• Contribute to the continuous improvement of our Managed Services 

Requirements: 

• Experience in troubleshooting application or software issues 

• Basic knowledge of Linux systems (bonus, but not required) 

• Willingness to learn and acquire certifications in Splunk & EDR 

• Strong problem-solving skills and the ability to work collaboratively 

• Excellent communication skills in English; Dutch is a plus 

What We Offer: 

You will be working at the forefront of cybersecurity where your ideas are valued. You may not always be able to share all the details about your work, but you can say that you contribute to a safer society. Additionally, we offer you: 

• A good salary that matches your past and future achievements 

• Flexible working hours and the option to work from home or the office, allowing you to balance your private life with your work 

• A favorable pension scheme, 26 vacation days (+4 mandatory days off), and 8% holiday allowance with a full-time contract 

• Many development opportunities: you can gain and share knowledge through training, TechTalks, events, and our own Fox Academy 

• A laptop and a business phone. If you use your own phone, you will receive a reimbursement of up to €25; 

• A reimbursement for your home internet of up to €40 and a home office allowance; 

• A performance bonus and profit sharing, because we value your efforts; 

• When we work at the office, we enjoy a delicious lunch together every day.