Quality and Product Assurance Manager | Delft

Space and Aerospace plays a crucial role in the daily lives of everyone on Earth. Communication, navigation and observation satellites as well as their innovative information systems, terminals and high-tech instruments are becoming a unique part of our planet's infrastructure. TNO works on aerospace technology together with the Dutch government, companies, institutes and universities.

TNO is an independent research organisation whose expertise and research make an important contribution to the competitiveness of companies and organisations, to the economy and to the quality of society as a whole. With approximately 3,000 staff, we work for a range of clients: government agencies, SMEs, large companies, service providers and social organisations. Together we work on new knowledge, better products and clear advice on policy and processes. Everything we do is about having an impact. Our product and process innovations and our advice only make sense if they help the client improve their competitive position; if they allow the government to make its policy more effective; and if they truly help people and organisations move forward.

The Space Systems Engineering expertise group develops and supplies opto-mechatronic instruments and systems for space, ground-based astronomy and conducts scientific research. The demands placed on these systems are generally on the limits of what is technically feasible.

TNO works together with partners, subcontractors, suppliers and clients from the European industrial sector and with sister institutes at home and abroad. Projects have the character of a delivery obligation for a fixed price, and generally fall within the European space policy that is controlled by ESA, the European space agency.

The projects are multidisciplinary in nature, involving specialists from TNO in the fields of optics, mechanics, electronics, mechatronics and production. The project size varies from half a million to 5 million, with durations of several years. Due to the growth of projects in the LaserSatcom domain, TNO has started a development in supporting electronics and associated control software. The project organization usually consists of a core team of Project Manager, System Engineer, Quality-Product Assurance manager and MAIT (Manufacturing-Assembly-Integration-Testing) manager, surrounded by a technical team.

See more about the TNO High Tech Industry Unit and the Space Systems Engineering group.

As a QA-PA manager of the department Space Systems Engineering, you guarantee that the instruments and systems that are developed meet the stated mission objectives in a safe and reliable manner and you will contribute to make the supporting electronics and associated control software compatibility for Space. The QA-PA manager also monitors and contributes to ensuring that during the execution of the project, the correct procedures, desired materials and processes are used. This also encompasses subcontractors and suppliers. He or she also ensures that inspections are carried out and documentation is unambiguous and complete. In the event of non-conformances occurring, he or she coordinates the process of reporting, consultation (with customer and suppliers), and deciding to deal with this nonconformity. He or she anticipates aspects that could potentially lead to product failure and manages in a cost-effective way to prevent these problems. The PA manager also acts as the independent "reliable" sparring partner with the customer in the projects.

We would like to invite candidates with the following background to apply:

• A higher professional education (B.E./HBO) or university degree (M.Sc./WO) in a technical discipline.
• At least 5 years relevant work experience in a Quality Assurance environment.
• Knowledge of and an affinity with PA and QA management.
• Knowledge of instruments for larger satellite systems and knowledge of smaller satellite systems.
• Technical knowledge in the field of qualifying Space software for Small-sats.
• Knowledge and experience of ISO-9001, preferably also in the Space domain, including ECSS standards.
• Preferably expert technical knowledge of opto-mechatronic instruments.
• Technical and managerial skills with organisational awareness.
• Independent, critical, accurate and willing to work in a team.
• Verbal and written communication skills in Dutch and English.

Challenging and varied work with a real impact. And plenty of opportunities as, at TNO, you are in charge of shaping your career. We offer a gross monthly salary between € 3,700 and € 4,700 (based on your knowledge and experience), 8% holiday pay, a 13th month bonus of 8.33% and a flex budget (5.58% + € 180). In addition, you will be given every opportunity to develop yourself.

Perhaps you would like to grow your career in the direction of commerce or consultancy? Or would you like to become a project manager? Immerse yourself in sustainable innovations? Or carve out a career as a technical expert?

TNO offers optional employee benefits, enabling you to tailor your benefits package to match your personal situation. You may also expect:

• An extremely professional, innovative working environment where colleagues are leading experts in their field.
• The opportunity to attend courses, workshops and conferences, and to receive training and coaching based on your needs.
• 33 days annual leave on a full-time basis.
• An employer that values and encourages diverse talent, with initiatives like the Female Leadership Program, our Rainbow Community and round tables on inclusion topics.
• We offer a comprehensive and flexible mobility plan that also includes full compensation for public transportation for commuting and business travel.
• Great social events with your team and other TNO colleagues. That’s how you will get to know a lot of people really quickly.
• Flexible working hours, the possibility to work parttime (32 of 36 hours) and the possibility of working from home.
• Access to TNO’s project managers guild: a network of some three hundred equals. The guild organizes workshops, conferences, intervision sessions and other activities for project managers.
• Extensive relocation package for international candidates.
• A good pension scheme.

At TNO, we innovate for a healthier, safer and more sustainable life. And for a strong economy. Since 1932, we have been making knowledge and technology available for the common good. We find each other in wonder and ingenuity. We are driven to push boundaries. There is all the space and support for your talent and ambition. You work with people who will challenge you: who inspire you and want to learn from you. Our state-of-the-art facilities are there to realize your vision. What you do at TNO matters: impact makes the difference. Because with every innovation you contribute to tomorrow’s world. Read more about TNO as an employer.

At TNO we encourage an inclusive work environment, where you can be yourself. Whatever your story and whatever unique qualities you bring to the table. It is by combining our unique strengths and perspectives that we are able to develop innovations that make a real difference in society. Want to know more? Read what steps we are taking in the area of diversity and inclusion.

Please apply before 19 November 2023. The selection process comprises two interview rounds. The preliminary interview takes place in weeks 47 and and 48. The second interview round has been scheduled for weeks 49 and 50. In a final meeting we will discuss the terms of employment and your tailored benefits package. We aim to finalize the entire process within four weeks.

The selection process may include an online assessment and a reference check.

A certificate of Good Conduct (VOG) is required before starting a new job at TNO.