Senior Specialist – Product Technical Lead, Solution Delivery Unit, ICT Department (AD7)

Organisational setting

The post of Senior Specialist – Product Technical Lead, is located in one of the teams within the Solution Delivery Unit, ICT Department, Capabilities Directorate.

 

The ICT Department has the responsibility for devising, delivering and operating critical technology capabilities and solutions supporting the core mission and support processes of Europol. Over 150 internal staff members and a significant number of domain-specific consultants are responsible for devising, developing, delivering and operating information management and communication technology capabilities that ensure enhanced criminal information analysis and exchange among Europol, Member States and third parties.

The Solution Delivery Unit is responsible for the development and quality assurance of ICT solutions. This includes Application Delivery, Quality Assurance (requirements management, testing), and Law-Enforcement Accelerated Provisioning services that provide technology support to fast-moving operational activities.

 

Purpose of the post

The Product Technical Lead (PTL) ensures coherent, high-quality delivery of technology solutions across multiple squads, including co-sourced teams. The role combines delivery leadership and technical leadership, ensuring that execution is aligned with Europol’s technical direction and delivery roadmap. 

Acting as central coordination point between stakeholders and delivery teams, the PTL drives alignment on priorities, manages cross-team technical dependencies, and ensure transparency on progress and outcomes. In parallel, the PTL provides technical direction, and ensuring solutions are maintainable, compliant and operable.

The PTL works closely with the Product Delivery Manager, Squad Leads, Architecture, Engineering, Security, QA Center of Excellence and the Business Stakeholders to ensure solutions are delivered with both strong execution and sound technical integrity.

 

Reporting lines

The incumbent will report to a Senior Specialist - Head of Team - Solution Delivery / Head of Unit Solution Delivery.

 

Functions and duties

The incumbent carries out the following main functions and duties:

 

• Coordinate delivery across multiple internal and external squads, aligning milestones, interfaces, and cross-team technical dependencies while respecting squad autonomy;
• Coordinate the translation of the objectives by the Squad Leads into an integrated delivery plan and release sequencing (scope, timing, and resourcing assumptions);
• Ensure delivery visibility through streamlined governance, progress tracking and reporting;
• Facilitate technical alignment with target architecture and engineering standards, collaborating with architects and senior engineers on key design and integration choices;
• Ensure non-functional requirements are addressed and evidenced as part of delivery;
• Partner with the QA Center of Excellence (QA CoE) to align test approach, quality gates and acceptance evidence expectations across squads;
• Coordinate acceptance readiness across squads, QA CoE and stakeholders to enable effective releases;
• Proactively identify and manage delivery risks, issues; drive mitigation actions and escalate when needed;
• Coordinate external partner deliverables and integration points, ensuring outputs align with agreed expectations, internal standards, and acceptance approach;
• Coordinate release readiness and cutover activities with Europol ICT Department and other stakeholders, ensuring operational handover is prepared;
• Drive continuous improvement initiatives across delivery ways of working in alignment with the Unit’s strategic direction, fostering transparency and collaboration across internal and partner teams;
• Perform any other duties in the area of competence as assigned by the line management.

Requirements - Eligibility Criteria

a. Candidates must

 

• Be a national of one of the Member States of the European Union and enjoy full rights as a citizen;
• Have fulfilled any obligations imposed by the applicable laws on military service;
• Produce appropriate character references as to his or her suitability for the performance of the duties;
• Be physically fit to perform the duties pertaining to the post as further specified in Article 13 of the Conditions of Employment of Other Servants of the European Union (CEOS);
• Produce evidence of a thorough knowledge of one of the languages of the Union and a satisfactory knowledge of another language of the Union to the extent necessary for the performance of the duties.

b. Candidates must have

 

• A level of education which corresponds to completed university studies attested by a diploma when the normal period of university education is four years or more;

    OR 

• A level of education which corresponds to completed university studies attested by a diploma and appropriate professional experience of at least one year when the normal period of university education is at least three years;

    OR

• Professional training of an equivalent level in a relevant area and after having completed the training, at least the number of years of relevant professional experience as indicated below:

Duration of professional training    Additional professional experience required for equivalency
More than 6 months and up to 1 year    4 years
More than 1 year and up to 2 years        3 years
More than 2 years and up to 3 years      2 years
More than 3 years                                   1 year

 

• In addition to the above at least 6 years of professional work experience gained after the award of the diploma.

Requirements - Selectrion Criteria

a.    Professional experience 
Essential: 

• Experience (preferably 8+ years) in .NET or Java software development projects, contributing to the design and implementation of scalable and maintainable applications; 
• Experience acting as Technical Delivery Lead / Tech Lead, owning technical execution end-to-end;
• Experience coordinating delivery across multiple squads/teams on a shared initiative/program, including managing technical dependencies’;
• Experience working in an outsourced/co-sourced software delivery model, collaborating with external Scrum squads/partners and ensuring alignment on ways of working;
• Experience driving integration and release readiness across teams. 

Desirable: 

• Experience drafting and/or reviewing Statements of Work (SoW) for 3rd-party software development;
• Experience in product-oriented delivery models and/or scaled multi-team environments;
• Experience in a highly regulated environment with an articulated governance model.

b.    Professional knowledge 
Essential: 

• Knowledge of enterprise software engineering in Java (11+) and/or .net (8+), sufficient to review and challenge code/designs;
• Knowledge of solution and integration design for multi-team delivery, including architectural decision-making and interface contract definition;
• Knowledge of operating in a co-sourced delivery setup;
• Knowledge of Agile methodologies (e.g., Scrum/Kanban) and their practical application in cross-functional, multi-squad or hybrid environments;
• Knowledge of CI/CD and release flow concepts, with explicit understanding of dependency management for multi-squad delivery.

Desirable: 

• SAFe Agilist (SA) certification (Leading SAFe).

c.    General competencies 

 

Essential:
Communicating:

• Excellent communication skills in English, both orally and in writing.
• Excellent presentation skills.
• Ability to draft clear and concise documents on complex matters for various audiences.

Analysing & problem solving:

• Structured approach to work aimed at getting results.
• Excellent analytical and critical thinking skills.
• Competent user of Microsoft Office applications (MS Word, Excel, PowerPoint and Outlook) and the internet. 

Delivering quality and results:

• High degree of commitment and flexibility.
• High level of customer and service-orientation.

Prioritising and organising:

• Excellent organizational skills including the ability to plan own work load, establish clear priorities and exercise initiative.
• Ability to manage projects and familiarity with project management terminology and methodology.

Resilience:

• Strong ability to work well both independently and in a team.
• Very good interpersonal skills, including the ability to effectively liaise with other departments, groups and teams as well as with external partners.
• Ability to remain effective under a heavy workload and demonstrate resistance to stress. 

Living diversity:

• Ability to establish and maintain effective working relations with co-workers in an international and multi-disciplinary work environment.

Advising: 

• Ability to synthesise various data into a coherent and relevant whole, transforming it into a valuable and correct conclusion. 
• Building constructive relationships with clients, adequately identifying and managing their needs and expectations, and giving well-grounded advice.

d.    Additional conditions:
Fulfil the condition stipulated in Article 5 of the Decision of the Executive Director on the Duration of contracts of employment for Temporary Agents, on the start date of the possible contract of employment which may be offered.

 

Selection Procedure

All applications for Temporary Agent posts must be submitted through the online recruitment system accessible via Europol’s website. For further information, please consult the Europol Recruitment Guidelines.

 

The Authority Authorised to Conclude Contracts of Employment (AACC) sets up a Selection Committee, composed of at least three members, consisting of one chair and at least one member from the administration and one member designated by the Staff Committee.

The selection criteria, set out in this Vacancy Notice, will be assessed by the Selection Committee throughout the different stages of the selection procedure. Before the start of the selection procedure, the Selection Committee will decide which selection criteria will be used at each stage of the selection procedure. Certain selection criteria will be assessed only for shortlisted candidates during a written test and/or a competency-based interview.

The Selection Committee will assess the applications received in order to make an initial selection of those candidates meeting all eligibility criteria and matching best the selection criteria (suitability). 

The minimum pass-mark for being shortlisted, i.e. invited to participate in a post-related selection procedure, consisting of a test and a competency-based interview, is established as 60% of the total maximum score. 

The Selection Committee will shortlist the 10 highest scoring candidates. All candidates having a score equal to the 10th highest scoring candidate will be invited to take part in the first stage of the selection procedure (written and / or practical test). At shortlisting stage, the Selection Committee will also establish the pass-mark for the selection procedure. 

The Selection Committee will assess the written test against the selection criteria. Those candidates who do not reach the pass-mark for the test will be informed that they do not qualify to participate in the interview. All candidates who reach the pass-mark for the test will be invited to the second stage of the selection procedure (interview).

It is intended for the selection procedure to be conducted remotely. Should the Selection Committee consider it necessary to conduct the selection procedure on-site at Europol, either in part or in full, in the interest of the proceedings, and subject to budget availability, the candidates invited to participate in the selection procedure will be informed accordingly.

After the selection procedure has taken place, the Selection Committee will establish a list of successful candidates, i.e. those scoring above the pre-defined pass-mark, which is shared with the AACC, for establishment of a Reserve list. A Reserve list is valid for 24 months.

Candidates who participated in the interview will be informed of the outcome, i.e. whether they have been successful or not.

The Selection Committee’s work and deliberations are confidential. It is forbidden for candidates to make direct or indirect contact with the members of the Selec.tion Committee or for anyone to do so on their behalf.

 

Compensation and Benefits

Scale: AD7
The gross basic monthly salary is EUR 7,876.27 (step 1) or EUR 8,207.25 (step 2). 

The step in grade is determined on the basis of professional experience gained after the education required for the post and in line with applicable implementing rules. 

Staff pay EU tax at source but salaries are exempt from national taxes. Compulsory deductions are made for health insurance, pension and unemployment insurance.  

Subject to the applicable conditions being met, as defined in the EU Staff Regulations (EUSR)/CEOS and further specified in the case law of the Court of Justice of the European Union, allowances such as expatriation allowance (16% of basic gross salary) or foreign residence allowance (4% of basic gross salary), household allowance, dependent child and / or education allowance may be granted.  

Staff enjoy worldwide insurance coverage by the Joint Sickness Insurance Scheme (JSIS) and are insured against sickness, the risk of occupational disease and accident.

Europol offers flexible working arrangements, a comprehensive provision for annual leave as well as parental leave supporting a healthy work-life balance.

Indicative net salary sample calculation AD7/1:
a)    Staff member (single) in receipt of expatriation allowance (16%): EUR 8,091.70 
b)    Staff member with two dependent children in their custody in receipt of expatriation allowance (16%): EUR 10,380.87

The above information is indicative and for information purposes only. It is merely meant to give an indication of the possible net salary in light of the currently applicable amounts of the related allowances and the level of taxation. It has no legal value and no rights can be derived from it. 

The information is based on figures applicable as of December 2025.

 

Terms and Conditions

Contract of employment
The successful candidate will be engaged in the type of post Administrator and function group AD, grade 7 pursuant to Article 2(f) CEOS and Annex I to the EUSR.

The initial contract will be concluded for a period of 4 years (full-time – 40 hours a week). The contract may be renewed, in principle, for a period of 2 years. Any further renewal shall be for an indefinite duration.

If the successful candidate is already a member of temporary staff 2(f) in the relevant function group, he/she may be offered the opportunity of contract continuity, should the relevant conditions be fulfilled.  

Conditions of engagement
Before the employment contract is concluded by Europol, the successful candidate will have to:
•    declare any conflict of interest;
•    undergo a pre-employment medical examination to confirm that he/she is physically fit to perform the duties pertaining to the post or, alternatively, receive the confirmation from Europol that he/she fulfils the conditions laid down in the Decision of the Deputy Executive Director of the Capabilities Directorate on the pre-employment medical examination available on www.europol.europa.eu.

The place of employment will be The Hague, The Netherlands. 

Probation period
Engagement for this post is subject to the successful completion of a probationary period of 9 months. 

If the successful candidate chooses contract continuity, and has already successfuly completed the probationary period provided for in Article 14 of the CEOS, in the relevant function group, he/she will not serve the probationary period.

Europol reserves the right to terminate the contract of employment during or at the end of the probation period in accordance with Article 14 CEOS.

Security screening and certificate of good conduct
Candidates who have been recruited to a post at Europol are required to furnish a valid certificate of good conduct before the start of their employment. The certificate of good conduct must be provided to Europol prior to the signature of the employment contract. The certificate of good conduct must be issued by the relevant authorities of the country of nationality of the candidate and must not be older than three months at the time of submission to Europol. Europol reserves the right not to proceed with the signature of the contract based on the content of the certificate or if the candidate fails to provide the certificate to Europol. 

The certificate of good conduct does not substitute a valid security clearance required for all Europol staff at the level indicated in the vacancy notice. Failure to obtain the requisite security clearance may be cause for termination of the employment contract.

 

Candidates who currently hold a valid security clearance at the level indicated in the vacancy notice or above do not need to obtain a certificate of good conduct or a new security clearance and must provide a copy of the current security clearance certificate to Europol prior to the signature of the employment contract. Europol shall verify and confirm the continued validity of the security clearance. In case Europol determines that the security clearance is not valid, the candidate will be required to provide a valid certificate of good conduct prior to the signature of the employment contract. Europol may at any time terminate the employment contract if the result of the security screening is not positive and the necessary clearance level is not granted or extended. 

The requested level of security clearance for this post is: CONFIDENTIAL UE/EU CONFIDENTIAL.

 

Additional information: Equal opportunity
Europol is an equal opportunity employer. Europol accepts applications without distinction on grounds of gender, sexual orientation, national, ethnic or social origin, religion or beliefs, family situation, age, disability, or other non-merit factors. All employment decisions are based on business needs, job requirements and qualifications, experience and skills.

Europol lives diversity and provides an inclusive work environment to all. Europol strives to recruit, develop and retain a diverse and talented workforce through application of equal opportunity and impartiality.

Privacy Notice
Regulation (EU) 2018/1725 of the European Parliament and of the Council of 23 October 2018 on the protection of natural persons with regard to the processing of personal data by the Union institutions, bodies, offices and agencies and on the free movement of such data, and repealing Regulation (EC) No 45/2001 and Decision No 1247/2002/EC, applies to the processing of personal data carried out in the process of selection and recruitment of staff at Europol,  following the application of this Regulation to all administrative personal data held by Europol in accordance with Article 27a of the Europol Regulation.

Statutory obligations upon leaving the service
Pursuant to Article 16 of the EUSR, EU officials and, by analogy, temporary agents continue to be bound by the duty to behave with integrity and discretion as regards the acceptance of certain appointments or benefits after leaving the service. Those staff members intending to engage in an occupational activity within two years of leaving the service shall inform their institution, so that it may take an appropriate decision in that respect. In cases where the intended activity is related to the work carried out by the staff member during the last three years of service and could lead to a conflict with the legitimate interests of the institution, the decision to be taken may include forbidding the staff member from undertaking it or giving its approval subject to any conditions it thinks fit.